Last Updated: 06 April 2025
Welcome to Refil! These Terms & Conditions ("Terms") govern your use of the Refil website [https://refil.in] and our mobile applications available on iOS and Android platforms (collectively, the "Services"), operated by Purpleventures Management Consultants LLP ("Purpleventures", "we", "us", or "our").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Services.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you and Purpleventures. By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you are agreeing to these Terms for that organization and representing that you have the authority to bind that organization to these Terms.
2. Description of Services
Refil provides a platform to help users manage their household pantry and consumption, potentially facilitating refills of household goods. The Services may include features such as:
We may modify or discontinue any aspect of the Services at any time without notice. We are not responsible for any disruption or loss of access to the Services.
3. Account Registration and Use
3.1. Eligibility: To use certain features of the Services, you may be required to register for an account. You must be at least 18 years of age or have reached the age of majority in your jurisdiction to create an account and use our Services. By creating an account, you represent and warrant that you meet these eligibility requirements.
3.2. Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized access to or use of your account.
3.3. Account Security: You are solely responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. We are not responsible for any loss or damage arising from your failure to protect your account information.
3.4. Account Suspension/Termination: We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for any reason, including but not limited to:
* Violation of these Terms.
* Unauthorized access to or use of the Services.
* Providing false or misleading information during registration or account management.
* Engaging in illegal or harmful activities through the Services.
* Inactivity of your account for an extended period.
4. User Conduct and Acceptable Use
4.1. Lawful Use: You agree to use the Services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.
4.2. Prohibited Conduct: You agree not to:
* Use the Services in any way that violates any applicable law or regulation.
* Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity.
* Interfere with or disrupt the operation of the Services or the servers or networks used to make the Services available.
* Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services.
* Transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature.
* Collect or harvest any personally identifiable information, including account names, from the Services.
* Use any robot, spider, scraper, or other automated means to access the Services for any purpose without our express written permission.
* Engage in any conduct that could disable, overburden, damage, or impair the Services or interfere with any other party's use of the Services.
* Use the Services for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms, without our express written consent.
* Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
* Infringe any intellectual property rights of Purpleventures or any third party.
5. Intellectual Property Rights
5.1. Our Content: The Services and all content included on the Services, such as text, graphics, logos, images, software, and other materials (collectively, "Our Content"), are owned by or licensed to Purpleventures and are protected by copyright, trademark, and other intellectual property laws.
5.2. Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Our Content for your personal, non-commercial use.
5.3. Trademarks: "Refil" and the Refil logo are trademarks of Purpleventures Management Consultants LLP. You are prohibited from using these trademarks or any confusingly similar marks without our prior written permission.
5.4. No Reproduction: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of Our Content without our prior written consent, except as expressly permitted by these Terms or applicable law.
6. User-Generated Content (If Applicable)
6.1. User Content Responsibility: The Services may allow you to submit, post, or display content, such as custom jar names, pantry inventory details, photos, or other materials ("User Content"). You are solely responsible for your User Content and the consequences of posting or publishing it.
6.2. License to User Content: By submitting User Content to or through the Services, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services and our business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels.
6.3. Representations and Warranties: You represent and warrant that: (i) you own or control all rights in and to your User Content and have the right to grant the license granted above; (ii) your User Content does not violate these Terms or any applicable law; and (iii) your User Content will not infringe upon or violate the rights of any third party, including but not limited to intellectual property rights, privacy rights, and publicity rights.
6.4. Content Monitoring: We have the right, but not the obligation, to monitor, edit, or remove User Content that we believe violates these Terms or is otherwise objectionable. We take no responsibility and assume no liability for any User Content posted, stored, or uploaded by you or any third party, or for any loss or damage thereto.
7. Purchases and Payments (If Applicable)
7.1. Product Information: If the Services facilitate purchases of goods (e.g., refills), we will make reasonable efforts to display accurate product information, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
7.2. Pricing and Payment: Prices for products are subject to change without notice. All payments are processed through our third-party payment processor, Razorpay. By placing an order, you authorize us to charge your selected payment method for the total amount of your order (including applicable taxes and shipping fees). You are responsible for providing valid and up-to-date payment information.
7.3. Order Acceptance: Your order constitutes an offer to purchase products. We reserve the right to accept or reject your order at our discretion. If we are unable to fulfill your order, we will notify you and issue a refund if applicable. Order confirmation does not guarantee shipment.
7.4. Shipping and Delivery: Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays in shipping or delivery caused by events beyond our reasonable control. Risk of loss and title for products pass to you upon our delivery to the carrier.
7.5. Returns and Refunds: Our return and refund policy, if applicable, will be posted on our website or within the App. Please review this policy carefully before making a purchase.
8. Third-Party Links and Services
The Services may contain links to third-party websites, applications, or services that are not owned or controlled by Purpleventures. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Purpleventures is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites or services that you visit.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PURPLEVENTURES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR ANY HYPERLINKED WEBSITE OR SERVICE.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PURPLEVENTURES MANAGEMENT CONSULTANTS LLP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF PURPLEVENTURES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL PURPLEVENTURES'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE AMOUNT PAID BY YOU, IF ANY, TO PURPLEVENTURES FOR ACCESSING OR USING THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED INDIAN RUPEES (INR 100), WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES. THEREFORE, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless Purpleventures Management Consultants LLP and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
12. Governing Law and Dispute Resolution
12.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
12.2. Dispute Resolution: Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in [Specify City, State in India, e.g., Mumbai, Maharashtra, India]. You consent to the personal jurisdiction of such courts.
12.3. Informal Resolution: Before initiating any formal legal proceedings, you agree to first contact us at info@refil.in and attempt to resolve the dispute informally through good faith negotiations.
13. Changes to Terms
We reserve the right to modify or update these Terms at any time, at our sole discretion. We will post the updated Terms on our website and within the App and update the "Last Updated" date at the top of these Terms. Material changes to these Terms will be communicated to you with reasonable notice, such as via email or through a prominent notice within the Services.
Your continued use of the Services after the posting of updated Terms constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using our Services. It is your responsibility to review these Terms periodically for changes.
14. General Provisions
14.1. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Purpleventures regarding the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Purpleventures.
14.2. Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
14.3. Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
14.4. Assignment: You may not assign or transfer these Terms, in whole or in part, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction.
15. Contact Information
For any questions, concerns, or feedback regarding these Terms & Conditions, please contact us at:
Email: info@refil.in