Privacy Policy for Refil.in

Privacy Policy for Refil

Last Updated: 06 April 2025

This Privacy Policy describes how Purpleventures Management Consultants LLP ("Purpleventures", "we", "us", or "our"), operating under the brand and app name "Refil" (the "App"), collects, uses, shares, and protects your personal information. This policy applies to our website [https://refil.in] and our mobile applications available on iOS and Android platforms (collectively, the "Services").

Purpleventures Management Consultants LLP is located in India. For any privacy-related concerns, please contact us at:

Email: info@refil.in

By using our Services, you consent to the practices described in this Privacy Policy.

1. What Personal Data is Collected

We collect various types of personal information from you when you use our Services, as detailed below:

A. Basic Identification Data:

B. Household and Usage Data:

C. Location Data:

D. Device Permissions & Access:

E. Order & Payment Information:

F. Analytics & Tracking Tools:

We use various analytics and tracking tools to understand user behavior, improve our Services, and for marketing purposes:

2. How Personal Data is Used

We use your personal data for various purposes, including:

3. Data Retention Policies

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account being active, to provide you with the Services, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Specific data retention periods may vary depending on the type of data and the purpose of processing. For example, order history may be retained for a longer period for accounting and tax purposes. When we no longer need your personal data, we will securely delete or anonymize it.

If your account is inactive for a significant period, we may contact you to inquire about its status. We reserve the right to terminate inactive accounts and delete associated data.

4. Data Security Measures

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

5. Use of Cookies and Tracking Tools

We and our third-party partners use cookies and other tracking technologies (e.g., web beacons, pixels) to collect information about your browsing activity on our website and within the App.

We use cookies and tracking tools for the following purposes:

Your Choices Regarding Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking certain cookies may impact the functionality and your experience of our Services.

For information on how Google uses data collected through Google Analytics, AdSense, and Google Ads, please refer to Google's Privacy Policy. You can also opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. User Rights Under GDPR and CCPA

If you are a resident of the European Economic Area (EEA) or California, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), respectively. These rights may include:

GDPR (EEA Residents):

CCPA/CPRA (California Residents):

Exercising Your Rights:

To exercise any of these rights, please contact us at info@refil.in with a clear description of your request. We may need to verify your identity before processing your request. We will respond to your request within the timeframes required by applicable law.

7. Opt-Out Instructions for Marketing

You have the right to opt-out of receiving marketing communications from us at any time. You can do so by:

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or orders.

8. Data Sharing with Third Parties

We may share your personal information with the following categories of third parties for the purposes described in this Privacy Policy:

We will not sell your personal information to third parties for their direct marketing purposes without your explicit consent.

9. Children's Data Handling

Our Services are generally not directed towards children under the age of 13. However, due to the nature of our App (e.g., managing household pantry), we may indirectly collect limited data that could potentially relate to children under 13. For instance, if a user inputs the contents of their family pantry, this might include items intended for children.

We do not knowingly solicit or collect personal information directly from children under 13 without verifiable parental consent.

If you are a parent or guardian and believe that your child under 13 has provided personal information to us without your consent, please contact us at info@refil.in and we will take steps to remove that information and terminate the child's account, if applicable.

While our Services are not primarily targeted at children, we acknowledge the possibility of indirect data collection. If in the future we intend to directly target children under 13 as a primary audience, we will implement appropriate measures to comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, including obtaining verifiable parental consent prior to collecting, using, or disclosing personal information from children.

10. International Data Transfers

As Purpleventures Management Consultants LLP is located in India, your personal information may be transferred to and processed in India. India may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we will take appropriate safeguards to protect your information as described in this Privacy Policy and in accordance with applicable laws, such as:

By using our Services and providing us with your personal information, you consent to the transfer, processing, and storage of your information in India and other countries outside of your country of residence, where data protection laws may be different.

11. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will post the updated Privacy Policy on our website and within the App and update the "Last Updated" date at the top of this policy.

If we make material changes to this Privacy Policy, we will provide you with additional notice, such as by email or through a prominent notice within the App, as required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about our data handling practices.

Your continued use of our Services after the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Privacy Policy, you should stop using our Services.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Email: info@refil.in

We are committed to addressing your concerns and resolving any privacy-related issues in a timely and effective manner.

Compliance with Privacy Regulations

Refil is committed to complying with the following privacy regulations:

By using Refil, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.


End of Privacy Policy